XProtect® Mobile App Reviews

Works very good! Thank you!

I have iPad 2, I installed the app, I see the first screen but after few seconds app closed alone

App is great! One annoying thing: Stop hiding the top of the image with the name bar, I drag the image down all the time to see whats up there! Also it would be nice to be able to re-arrange the cameras from the app, without being able to pre-sort it alphabetically

Were really needing two-way audio support in this app to get the full use of the system our business has in place. This app lets me unlock doors, but not communicate with people to let them know a door is open. Milestone discussion boards indicate this has been in the works for the mobile server for years. We really need this feature!

They doesnt work with iOS 9 I already uninstalled and installed again and again and doesnt work and I try to configure in many ways and in the correct way too, but this app doesnt work since the last update and the guys from McAllen City doesnt do anything to fix this issue with iOS

In general this app has been great, but they broke some important functionality in this latest update: Normally when viewing video full screen on iPhone, you have one level of resolution / quality displayed, and then when you 2-finger zoom in, it just scales that same image up (which doesnt add any detail) for a split second before it bumps up the resolution and starts showing you more detail in the zoom area. With this latest update (or recent updates), it now just keeps the same initial full screen resolution, so when you zoom in you dont get any additional detail from the higher camera resolution. That is a huge problem! I can no longer see fine details from my high res cameras through zoom. Please fix this, Milestone! This latest update also seems to drop connection to the server quite often, sometimes after just 5-10 seconds of watching recorded video. The versions from 6 months ago were far more solid.

This is a mobile interface to onme of the most expensive professional VMS solutions. Yet, the app looks and feels like it was designed by a high school student. 1. No persistent connection on minimize 2. Controls do not fade out and continue to obscure top 15% of the screen in landscape mode 3. No ability to rearrange anything in the layout from the app 4. No push notifications from the app 5. No Apple Watch or Apple TV 4 support 6. No "Contact Support" from the app, with prefilled diagnostics and account information embedded 7. No ability to easily export mobile feed to iOS-native formats, which would make it easier to share 8. Still no centralized cloud backup subscription (not limited to Milestone app, of course.) Should something catastrofic happen to your site, would be nice to retrieve last 10 hours from the cloud-optimized storage. No option for that, even with tiered payment options. 9. No ability to grant limited guest access, via invitation to download the app and install a customized profile for password-less access to specific cameras, limited by time at owners discretion. That is, cant easily let someone else have immediate access to your system via mobile device. Did I mention Apple Watch? Just live view of one cam at a time, with an auto-sized and optimized stream would be really handy.

Needs Notification Center widget, split view & Spotlight search to bring up a camera instantly. Its tedious to open the open, select a view, then a camera, etc. No audio support. No push notifications. Expensive license. See review from VirtualPanther for more.

All the features work like a dream interface is simple and easy to use.

Just started selling this software, after 10-15 deployments Im very impressed with the entire system for the price.

This app. is very useful,very good workable on system and suggest everyone needs the app.strongly.it is perfect. Thanks

Thanks to Milestone for the best CCTV app!! now we are only waiting for the Milestone client for osX.

Finally - Ive been waiting for this for very long time. Works flawlessly. Nice controls

What weve been waiting for, only wish it had sound.

About time but worth the wait

Wow. This is very intuitive and most importantly - stable. It handles a 5MP video feed without crashing...even over 3G. Dont under-estimate the CPU load of the server module when viewing - increases mine 20 to 30% for 4 cameras. Ability to view sequence images would make this app perfect. Great job!

Update please! Great app but there are a few little bugs that if worked out make this app flawless! Connectivity issues are one problem for me the app looses connection with cams on mobile server

Works great! I would love to open this up so I could check videos outside of work but no way security team will go for that without encrypted user name and password. Internally it is awesome though

At first I thought I was imagining it, but I follow evidence. Looks like this is lopped video baked into the application. I have seen the same woman, in the same shot, in the same clothes....4 times. It is also interesting how no matter what time it is pulled up, there happens to be daylight....odd, huh? I doubt we will see the same quality, speed, or ease of use when the real thing releases. It is concerning that Milestone cannot give us a true representation of its functionality. No way it will ever make connections that quick. Just my two cents.

Works great! And for extra security, use it with a VPN tunnel. This way you dont have to have your vms Internet facing.